Maybe this would have helped the other 2 times but I had a similar experience this morning. Last night I had to Force Quit BookWright and instead of reopening it, I shut down the computer and when I started it up this morning it wouldn't boot. It wouldn't even let me get to the point to reinstall the OS. It was showing that I needed new batteries for my keyboard/mouse. I recently replaced the mouse batteries but maybe the reason I couldn't get to the reboot was because the keyboard wasn't working. While I was replacing the batteries and seeing what I could do, I used my laptop to look up why I couldn't get the iMac to boot. I came across this http://support.apple.com/kb/TS2570 and it did the trick.
At first I tried the Soft Boot by holding down the shift key and then it went back to the gray screen with the apple and spinning globe so I shut it off to try the boot where I could see what was going on by holding Shift-Command-V during start up. I liked this much better because it wasn't just looking at a screen, you saw words on what looked like an old DOS type screen.
In reading some of the print out I realized I left the speaker plugged in and quickly whipped it out. Then a soft reboot - YEA!! Then a normal restart and I'm back in business.
7/3/14
Thanks to BookWright and maybe my being on it for too long at a time, I've had to reinstall OS X twice in less than 24 hours. Thought I better put these instructions here in case I forget.
http://support.apple.com/kb/PH10763
You can use the built-in recovery disk to install a new copy of OS X while keeping your files and user settings intact.
Important: You need to be connected to the Internet to reinstall OS X.
- Choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the Command (⌘) and R keys.
- If you’re not connected to the Internet, choose a network from the Wi-Fi menu (in the top-right corner of the screen).
- Select Reinstall OS X, and then click Continue.
- Follow the onscreen instructions. In the pane where you select a disk, select your current OS X disk (in most cases, it is the only one available).
- To start the installation, click Install.
You can also create an external recovery disk. For more information, see this Apple Support article:
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